[NEohioPAL] Employment Opportunities at Playhouse Square!
Antoinette Kula
Antoinette.Kula at playhousesquare.org
Thu Jan 25 06:43:26 PST 2018
Playhouse Square is seeking enthusiastic arts lovers to fill Part-Time Ticketing Concierge positions! See below for Job Description and how to apply!
Part-Time Ticketing Concierge
Responsibilities:
* Answer inbound calls and patron emails, and return related voicemails for the Individual Ticket Sales and Service Line.
* Execute the expectations of Playhouse Square sales and service code of exemplary service and action.
* Remain up-to-date with all Playhouse Square District businesses, events, performances and procedures to aid in creating an evening package.
* Efficiently respond to ticket buyer inquiries, ADA requests, and be a solution source for patrons via phone and email.
* Accurately input and maintain patron data and sales documentation. Maintain any sales logs or communication as requested by management.
* Consistently meet or exceed sales and donation goals as established by management.
* Assist in other departments and other tasks as needed.
Qualifications:
* Outgoing, people oriented person, with outstanding interpersonal skills.
* Prior customer service and direct/phone sales experience, familiarity with the performing arts preferred.
* Self-motivated with strong organizational skills.
* Displays creativity and personal accountability in the workplace.
* Excellent verbal and written communication skills.
* Knowledge of current PC hardware and software.
To apply, visit: www.playhousesquare.org/employment<http://www.playhousesquare.org/employment>
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