[NEohioPAL] JOB OPENINGS: House Manager and Box Office Manager [CLEVELAND MUSICAL THEATRE]

[CMT Public Relations]

HOUSE MANAGER

​

Cleveland Musical Theatre is currently seeking a House Manager for its
upcoming production of the musical "Jane Eyre." This position will oversee
the front of house (box office and ushers) to ensure an exceptional patron
experience.



Anticipated start date would be August 28 (training). Opening Night is
August 31. Production closes September 9. All training and performances
held at Cuyahoga Community College - Eastern Campus. Candidate must be
available for all performances.



RESPONSIBILITIES:



1) Coordinate the volunteer usher staff and ensure they know CMT's
front-of-house protocols;



2) Work with the box office manager to ensure daily ticketing is
coordinated;



3) Assist patrons with accessibility issues, ticketing problems, or any
other issues



QUALIFICATIONS:



Ideal candidate has an exceptionally even temper and the ability to handle
any type of customer service situation



Strong theater background and the clear ability to communicate with a team



A fast thinker who can anticipate problems and solve them before they happen



This is a paid position that will need to have availability from August
28-September 9 (training and performances only). Rate is $250/week. (Please
note: candidates do NOT need to have weekday daytime availability. Weekend
availability should be open)



Interested parties should send a resume and cover letter to
INFO at CLEVELANDMUSICALTHEATRE.COM
<INFO at CLEVELANDMUSICALTHEATRE.COM?subject=House%20Manager%20Application>.

​

BOX OFFICE MANAGER

​

Cleveland Musical Theatre is currently seeking a Box Office Manager for its
upcoming production of the musical "Jane Eyre." This position will work in
tandem with the House Manager to ensure a smooth front of house operation.



Anticipated start date would be August 28 (training). Opening Night is
August 31. Production closes September 9. All training and performances
held at Cuyahoga Community College - Eastern Campus. Candidate must be
available for all performances.



RESPONSIBILITIES:



1) Ensure that will-call tickets are prepped and ready for pick-up;



2) Oversee and facilitate walk-up ticket sales;



3) Generate reports from Tix.com - CMT's box office ticketing software;



4) Assist in the resolution of any ticketing issues



QUALIFICATIONS:



Ideally seeking an individual who has previous box office experience



Must be computer proficient and able to learn new ticketing software easily

​

An even demeanor and the ability to provide exceptional customer service
even in high-stress situations.

​

Detail oriented and comfortable handing and overseeing cash/credit sales.



This is a paid position that will need to have availability from August
28-September 9 (training and performances only). Rate is $250/week. (Please
note: candidates do NOT need to have weekday daytime availability. Weekend
availability should be open)



Interested parties should send a resume and cover letter to
INFO at CLEVELANDMUSICALTHEATRE.COM
<INFO at CLEVELANDMUSICALTHEATRE.COM?subject=Box%20Office%20Manager%20Application>
.
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