[NEohioPAL] HIRING: A/V and Event Technicians

[Cory Molner]

Cuyahoga Community College is seeking 2 Part time Audio-Visual and Event Support Technicians. (Morning and Evening Shifts available) 

Hourly rate $18.30 per hour 


For More information and to apply: https://tri-c.csod.com/ats/careersite/JobDetails.aspx?id=458 



Learning Commons Support Technician 
Location: Eastern Campus 


SUMMARYProvide a high level support services on technical, audio‐visual, and library to students, faculty, staff and community patrons. 
DUTIES AND RESPONSIBILITIES 
* Assists with college‐wide user logon support and print management. 
* Acts as the initial point of contact in the response and troubleshooting for hardware and software problems. 
* Responds to faculty and staff needs for operational issues and provides assistance with operating equipment. 
* Provides technical expertise for special events: planning, set up, troubleshooting, and teardown. 
* Performs campus repairs, preventative maintenance and functionality testing of ATCs, computer labs, and all classroom equipment. 
* Provides training workshops to students, faculty and staff on the varying technologies at the site. 
* Provides reimaging and testing of the academic image for classrooms, labs, libraries and assessment centers. 
* Participates in the efficient and accurate operation of the Learning Commons 
* Distributes and delivers audio‐visual equipment and materials 
* Maintains accurate and complete records of the Learning Commons 
* Anticipates and meets all customer needs accurately, professionally, and with a commitment to customer satisfaction. Monitors patrons and provides routine information and directs ccallers/visitors to appropriate personnel and/or departments for assistance. 
* Performs other related duties within the job grade and job classification as assigned.REQUIRED QUALIFICATIONS 
* Associate's degree 
* Minimum of  two years of customer service experience and desktop and media support experience 
* Intermediate keyboarding, grammar, math, Microsoft Excel, Microsoft Word and Power Point skills 
* Excellent written, verbal, and interpersonal communication skills 
* Demonstrated record of interacting professionally with internal and external customers in person, on‐line and over the telephone 
* High degree of accuracy and attention to detail 
* Demonstrated ability to handle multiple tasks/responsibilities and respectively prioritize work 
* Sensitivity to respond appropriately to the needs of a diverse population 


Thanks, 

Cory Molner