[NEohioPAL] Employment Opportunities at Playhouse Square!

[Antoinette Kula]

Playhouse Square is seeking enthusiastic arts lovers to fill Part-Time Ticketing Concierge positions! See below for Job Description and how to apply!


Part-Time Ticketing Concierge

Responsibilities:
*             Answer inbound calls and patron emails, and return related voicemails for the Individual Ticket Sales and Service Line.
*             Execute the expectations of Playhouse Square sales and service code of exemplary service and action.
*             Remain up-to-date with all Playhouse Square District businesses, events, performances and procedures to aid in creating an evening package.
*             Efficiently respond to ticket buyer inquiries, ADA requests, and be a solution source for patrons via phone and email.
*             Accurately input and maintain patron data and sales documentation. Maintain any sales logs or communication as requested by management.
*             Consistently meet or exceed sales and donation goals as established by management.
*             Assist in other departments and other tasks as needed.

Qualifications:
*             Outgoing, people oriented person, with outstanding interpersonal skills.
*             Prior customer service and direct/phone sales experience, familiarity with the performing arts preferred.
*             Self-motivated with strong organizational skills.
*             Displays creativity and personal accountability in the workplace.
*             Excellent verbal and written communication skills.
*             Knowledge of current PC hardware and software.

To apply, visit: www.playhousesquare.org/employment<http://www.playhousesquare.org/employment>




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