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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><div style='mso-element:para-border-div;border:none;border-bottom:solid windowtext 1.0pt;padding:0in 0in 1.0pt 0in'><p class=MsoTitleCxSpFirst style='margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;border:none;padding:0in'><span class=MsoIntenseEmphasis><span style='font-size:22.0pt'>Job Announcement:<o:p></o:p></span></span></p></div><p class=MsoTitleCxSpLast style='margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto'><em><u><span style='font-size:22.0pt;font-family:"Cambria","serif"'><a href="http://www.cptonline.org/"><span style='color:#17365D'>Cleveland Public Theatre</span></a></span></u></em><em><span style='font-size:22.0pt;font-family:"Cambria","serif"'> is Hiring a Box Office Assistant<o:p></o:p></span></em></p><p class=MsoNormal><span class=MsoSubtleEmphasis><span style='font-size:16.0pt;font-family:"Cambria","serif";letter-spacing:.25pt'>Hiring Immediately; Training Starts the First Week of January<o:p></o:p></span></span></p><p class=MsoNormal><span class=MsoSubtleEmphasis><span style='font-size:16.0pt;font-family:"Cambria","serif";letter-spacing:.25pt'><o:p> </o:p></span></span></p><p class=MsoNormal style='text-autospace:none'><b><span style='font-size:12.0pt;font-family:"Arial","sans-serif"'>Job Description<br></span></b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>The Box Office Assistant is responsible for making patrons & prospective patrons feel welcomed and excited about their CPT experience while maximizing revenue from the sale of tickets, and for providing general reception duties. The Box Office Assistant reports to the Box Office Manager. Employee assists with the management of an efficient box office operation. Employee must frequently exercise independent judgment and initiative. This job is about 20 - 26 hours/week on evenings and weekends. The pay starts at $8.50/hour.<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:12.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Arial","sans-serif"'>Overall Responsibilities<o:p></o:p></span></b></p><p class=MsoListParagraphCxSpFirst style='text-indent:-.25in;mso-list:l3 level1 lfo1'><![if !supportLists]><span style='font-size:10.0pt;line-height:115%;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><b><span style='font-size:10.0pt;line-height:115%;font-family:"Arial","sans-serif"'>Provide the Best Possible Patron Experience<o:p></o:p></span></b></p><p class=MsoListParagraphCxSpMiddle style='margin-left:.75in;mso-add-space:auto;text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-size:10.0pt;line-height:115%;font-family:"Arial","sans-serif"'><span style='mso-list:Ignore'>1)<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt;line-height:115%;font-family:"Arial","sans-serif"'>In a cheerful manner, help generate excitement about CPT productions to patrons and prospective patrons.<b><o:p></o:p></b></span></p><p class=MsoListParagraphCxSpMiddle style='margin-left:.75in;mso-add-space:auto;text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-size:10.0pt;line-height:115%;font-family:"Arial","sans-serif"'><span style='mso-list:Ignore'>2)<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt;line-height:115%;font-family:"Arial","sans-serif"'>Communicate general organizational information, production details and neighborhood destinations of interest to patrons.<b><o:p></o:p></b></span></p><p class=MsoListParagraphCxSpMiddle style='margin-left:.75in;mso-add-space:auto;text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-size:10.0pt;line-height:115%;font-family:"Arial","sans-serif"'><span style='mso-list:Ignore'>3)<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt;line-height:115%;font-family:"Arial","sans-serif"'>Sell tickets via phone and in person for productions at Cleveland Public Theatre.<b><o:p></o:p></b></span></p><p class=MsoListParagraphCxSpMiddle style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.75in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo2;text-autospace:none'><![if !supportLists]><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><span style='mso-list:Ignore'>4)<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Attend dress rehearsals to effectively promote plays to audiences.<o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.75in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l0 level1 lfo2;text-autospace:none'><![if !supportLists]><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><span style='mso-list:Ignore'>5)<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Follow and maintain the high standards of CPT’s customer care policy<o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;line-height:normal;text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p><p class=MsoListParagraphCxSpMiddle style='margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l3 level1 lfo1;text-autospace:none'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Manage Box Office Transactions</span></b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.75in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l2 level1 lfo3;text-autospace:none'><![if !supportLists]><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><span style='mso-list:Ignore'>1)<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Follow correct cash-out procedures and reconciling takings.<o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.75in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l2 level1 lfo3;text-autospace:none'><![if !supportLists]><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><span style='mso-list:Ignore'>2)<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Generate box office reports.<o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.75in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l2 level1 lfo3;text-autospace:none'><![if !supportLists]><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><span style='mso-list:Ignore'>3)<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Perform reception duties for the building as needed.<o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.75in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l2 level1 lfo3;text-autospace:none'><![if !supportLists]><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><span style='mso-list:Ignore'>4)<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Input sales data into QuickBooks.<o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.75in;margin-bottom:.0001pt;mso-add-space:auto;line-height:normal;text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p><p class=MsoListParagraphCxSpMiddle style='margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l3 level1 lfo1;text-autospace:none'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Maximize Ticket Sales</span></b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.75in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l1 level1 lfo4;text-autospace:none'><![if !supportLists]><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><span style='mso-list:Ignore'>1)<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Collect audience data from ticket sales for marketing purposes.<o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.75in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l1 level1 lfo4;text-autospace:none'><![if !supportLists]><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><span style='mso-list:Ignore'>2)<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Participate in marketing initiatives and promotions.<o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.75in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l1 level1 lfo4;text-autospace:none'><![if !supportLists]><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><span style='mso-list:Ignore'>3)<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Upsell regular ticket sales into subscriptions.<o:p></o:p></span></p><p class=MsoListParagraphCxSpLast style='margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;line-height:normal;text-autospace:none'><b><span style='font-family:"Arial","sans-serif"'><o:p> </o:p></span></b></p><p class=MsoNormal style='text-autospace:none'><b><span style='font-size:12.0pt;font-family:"Arial","sans-serif"'>Qualifications<o:p></o:p></span></b></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>The ideal candidate will be able to demonstrate the following skills, experience and qualities:<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p><p class=MsoListParagraphCxSpFirst style='margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l4 level1 lfo5;text-autospace:none'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Enjoys speaking with people from diverse backgrounds<o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l4 level1 lfo5;text-autospace:none'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Available to work evening and weekend shifts <o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l4 level1 lfo5;text-autospace:none'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>A genuine interest in the arts<o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l4 level1 lfo5;text-autospace:none'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Excellent communication skills<o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='text-indent:-.25in;mso-list:l4 level1 lfo5'><![if !supportLists]><span style='font-size:10.0pt;line-height:115%;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt;line-height:115%;font-family:"Arial","sans-serif"'>Honest and reliable<o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='text-indent:-.25in;mso-list:l4 level1 lfo5'><![if !supportLists]><span style='font-size:10.0pt;line-height:115%;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt;line-height:115%;font-family:"Arial","sans-serif"'>Able to self manage<o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l4 level1 lfo5;text-autospace:none'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Able to work efficiently in a fast paced environment<o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l4 level1 lfo5;text-autospace:none'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Previous experience with database or customer service programs<o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l4 level1 lfo5;text-autospace:none'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Experience with ticketing software a plus<o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l4 level1 lfo5;text-autospace:none'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Basic knowledge of QuickBooks and Excel a plus<o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l4 level1 lfo5;text-autospace:none'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Cash handling and reconciling experience <o:p></o:p></span></p><p class=MsoListParagraphCxSpLast style='margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;text-indent:-.25in;line-height:normal;mso-list:l4 level1 lfo5;text-autospace:none'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Ability to remain calm while working under pressure<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Interested candidates should send a resume and a letter of interest to James Kosmatka, Box Office Manager at </span><a href="mailto:jkosmatka@cptonline.org"><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>jkosmatka@cptonline.org</span></a><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> or via mail to 6415 Detroit Ave., Cleveland, OH, 44102. No phone calls, please.<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:.25in;line-height:115%'><span style='font-size:8.0pt;line-height:115%;font-family:"Times New Roman","serif";color:#1F497D'><o:p> </o:p></span></p></div></body></html>