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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><b><u>Dobama Theatre seeks Front of House Staff (Hourly): <br><br><o:p></o:p></u></b></p><p class=MsoNormal><b>Box Office Assistant and House Management Assistant<br><br><o:p></o:p></b></p><p class=MsoNormal>Dobama Theatre, established in 1959, is a professional theatre in Cleveland Heights, OH whose mission is to produce Cleveland, regional, and world premieres of the best contemporary plays by established and emerging playwrights in professional productions of the highest quality.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b><u>Position:</u></b> <b>Box Office Assistant (Hourly)<o:p></o:p></b></p><p class=MsoNormal><b><u>Job Description:<o:p></o:p></u></b></p><p class=MsoNormal>The Box Office Assistant should be knowledgeable about all aspects of the ticketing management system and for provide a positive patron experience when placing ticket orders and/or answering ticketing questions. <o:p></o:p></p><p class=MsoNormal><br>Job Responsibilities include:<br><br><o:p></o:p></p><p class=MsoNormal style='margin-left:.75in;text-indent:-.25in;mso-list:l2 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>Able to provide accurate information about Dobama Theatre productions.<o:p></o:p></p><p class=MsoNormal style='margin-left:.75in;text-indent:-.25in;mso-list:l2 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>Able to conduct ticket sales by phone and in-person.<o:p></o:p></p><p class=MsoNormal style='margin-left:.75in;text-indent:-.25in;mso-list:l2 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>Follow correct end-of-show procedures, balance drawer and complete daily sales report.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b><u>Qualifications:</u></b> Candidates for Box Office Assistant should display the following:<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='margin-left:.75in;text-indent:-.25in;mso-list:l1 level1 lfo2'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>Good verbal and telephone skills and a positive attitude.<o:p></o:p></p><p class=MsoNormal style='margin-left:.75in;text-indent:-.25in;mso-list:l1 level1 lfo2'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>Familiarity with computers and computer systems.<o:p></o:p></p><p class=MsoNormal style='margin-left:.75in;text-indent:-.25in;mso-list:l1 level1 lfo2'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>Previous retail or customer service experience.<o:p></o:p></p><p class=MsoNormal style='margin-left:.75in;text-indent:-.25in;mso-list:l1 level1 lfo2'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>Interest in the arts and theatre.<o:p></o:p></p><p class=MsoNormal style='margin-left:.75in;text-indent:-.25in;mso-list:l1 level1 lfo2'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>Ability to work quickly and accurately in what is sometimes a hectic environment.<o:p></o:p></p><p class=MsoNormal style='margin-left:.75in;text-indent:-.25in;mso-list:l1 level1 lfo2'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>Available to work Thursdays and Fridays from 6pm-8:30 pm, Saturdays from Noon-8:30 pm and Sundays Noon-3 pm.<br><br><o:p></o:p></p><p class=MsoNormal>Pay scale for the Box Office Assistant position will be $20/shift. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b><u>Position:</u></b> <b>House Management Assistant (Hourly)<o:p></o:p></b></p><p class=MsoNormal><b><u>Job Description:<br></u></b>The House Management Assistant should be provide a positive patron experience while representing Dobama Theatre and managing the lobby and theatre patron traffic pre-performance, during intermission, and post-performance. <o:p></o:p></p><p class=MsoNormal><br>Job Responsibilities at each performance include:<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><ul style='margin-top:0in' type=disc><li class=MsoNormal style='mso-list:l0 level1 lfo3'>Preparing lobby and house management areas prior to usher arrival. <o:p></o:p></li><li class=MsoNormal style='mso-list:l0 level1 lfo3'>Briefing ushers about the show and their assignments.<o:p></o:p></li><li class=MsoNormal style='mso-list:l0 level1 lfo3'>Communicating with Stage Manager and Box Office Manager regarding opening house, pre-show and top of house responsibilities.<o:p></o:p></li><li class=MsoNormal style='mso-list:l0 level1 lfo3'>Reconciling patron count with Box Office Manager.<o:p></o:p></li><li class=MsoNormal style='mso-list:l0 level1 lfo3'>Completing and distributing House Manager Report nightly.<o:p></o:p></li><li class=MsoNormal style='mso-list:l0 level1 lfo3'>Cleaning up theatre and House Manager areas.<o:p></o:p></li></ul><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b><u>Qualifications:</u></b> Candidates for House Management Assistant should display the following: <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><ul style='margin-top:0in' type=disc><li class=MsoNormal style='mso-list:l0 level1 lfo3'>A love for the theatre and the theatre environment. <o:p></o:p></li><li class=MsoNormal style='mso-list:l0 level1 lfo3'>They must be focused, organized, safety conscious, and friendly.<o:p></o:p></li><li class=MsoNormal style='mso-list:l0 level1 lfo3'>Have excellent communication skills and a positive attitude.<o:p></o:p></li><li class=MsoNormal style='mso-list:l0 level1 lfo3'>Training in CPR and first aid is desirable but not mandatory.<o:p></o:p></li><li class=MsoNormal style='mso-list:l0 level1 lfo3'>Available to work Thursday-Saturdays from 5:30pm-10:30pm, Sundays from 12:30pm-5pm, with occasional Sundays from 5:30pm-10:30pm.<o:p></o:p></li></ul><p class=MsoNormal style='margin-left:.5in'><o:p> </o:p></p><p class=MsoNormal>Pay scale for the House Management Assistant position will be $35/shift.<br><br><o:p></o:p></p><p class=MsoNormal><b><u>To Apply:<br><br><o:p></o:p></u></b></p><p class=MsoNormal>To apply for these positions, please send the following via email to dobama@dobama.org<o:p></o:p></p><p class=MsoNormal style='margin-left:.5in;text-indent:-.25in;mso-list:l3 level1 lfo4'><![if !supportLists]><span style='font-family:"Arial","sans-serif"'><span style='mso-list:Ignore'>-<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>Cover letter<o:p></o:p></p><p class=MsoNormal style='margin-left:.5in;text-indent:-.25in;mso-list:l3 level1 lfo4'><![if !supportLists]><span style='font-family:"Arial","sans-serif"'><span style='mso-list:Ignore'>-<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>Resume<o:p></o:p></p><p class=MsoNormal style='margin-left:.5in;text-indent:-.25in;mso-list:l3 level1 lfo4'><![if !supportLists]><span style='font-family:"Arial","sans-serif"'><span style='mso-list:Ignore'>-<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>Two (2) professional references<o:p></o:p></p><p class=MsoNormal style='margin-left:.5in'><o:p> </o:p></p><p class=MsoNormal>No phone calls please.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Dobama Theatre is a registered 501(c)(3) not for profit organization and an equal opportunity employer.<br>www.dobama.org<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>