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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">Vincent Lighting Systems<o:p></o:p></span></b></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Arial",sans-serif;color:black">Job Posting<o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">Inside Sales/Customer Service Representative<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-family:"Arial",sans-serif;color:black">SUMMARY:
</span></b><span class="googqs-tidbit-0"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">The Inside Sales/Customer Service Representative for the Ohio Product department will work with members of the Inside and Outside Sales team, to grow existing
customers, create new customer relationships and meet and/or exceed monthly sales budgets at an appropriate margin, while increasing customer satisfaction. Process orders, quotes and keep customers informed. Will handle shipping and receiving operations while
creating and maintaining all appropriate documentation. </span></span><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></b></p>
<p style="margin:0in;margin-bottom:.0001pt;line-height:150%"><b><span style="font-size:11.0pt;line-height:150%;font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">DUTIES AND RESPONSIBILITIES:<o:p></o:p></span></b></p>
<p class="MsoListParagraphCxSpFirst" style="margin-left:.25in;mso-add-space:auto;text-indent:-.25in;mso-list:l2 level1 lfo7;text-autospace:ideograph-other">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">Identify customer needs and provide appropriate recommendations.<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:.25in;mso-add-space:auto;text-indent:-.25in;mso-list:l2 level1 lfo7;text-autospace:ideograph-other">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">Refer customers to appropriate departments, salespeople or offices for additional assistance when necessary, with follow-up to ensure proper connections.<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:.25in;mso-add-space:auto;text-indent:-.25in;mso-list:l2 level1 lfo7;text-autospace:ideograph-other">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">Create</span><span class="googqs-tidbit-0"><span style="font-size:11.0pt;font-family:"Arial",sans-serif"> and process orders, requests for quotes, product
bid requests and lead-time requests received by telephone, fax, e-mail or from the online store.</span></span><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:.25in;mso-add-space:auto;text-indent:-.25in;mso-list:l2 level1 lfo7;text-autospace:ideograph-other">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">Input of sales orders, purchase orders, and shipping and receiving data.
<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:.25in;mso-add-space:auto;text-indent:-.25in;mso-list:l2 level1 lfo7;text-autospace:ideograph-other">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">Monitor order progress and promptly communicate any necessary information to the customer.<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:.25in;mso-add-space:auto;text-indent:-.25in;mso-list:l2 level1 lfo7;text-autospace:ideograph-other">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">Support outside sales in processing orders, quotes and contacting vendors for necessary information.<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:.25in;mso-add-space:auto;text-indent:-.25in;mso-list:l2 level1 lfo7;text-autospace:ideograph-other">
<![if !supportLists]><span class="googqs-tidbit-0"><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">Collect and verify customer contact information to ensure the company’s databases are accurate and up-to-date, bringing any issues to marketing and
accounts receivables’ attention.</span><span class="googqs-tidbit-0"><o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:.25in;mso-add-space:auto;text-indent:-.25in;mso-list:l2 level1 lfo7;text-autospace:ideograph-other">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">Assist walk-in customers as needed.</span><o:p></o:p></p>
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<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">Help with Vincent Lighting’s online store to ensure orders are processed and customers’ needs are met in a timely manner.
<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:.25in;mso-add-space:auto;text-indent:-.25in;mso-list:l2 level1 lfo7;text-autospace:ideograph-other">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">Assist the Product Manager with setting and maintaining product warehouse standard stocking levels.<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:.25in;mso-add-space:auto;text-indent:-.25in;mso-list:l2 level1 lfo7;text-autospace:ideograph-other">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">Upon generation of picking sheets, pull from stock, pack, seal, label and prepare orders for shipping.<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:.25in;mso-add-space:auto;text-indent:-.25in;mso-list:l2 level1 lfo7;text-autospace:ideograph-other">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">Assist other departments in preparing packages and appropriate documentation for shipping.<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:.25in;mso-add-space:auto;text-indent:-.25in;mso-list:l2 level1 lfo7;text-autospace:ideograph-other">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">Create and maintain proper documentation and tracking of shipments in and out of the company.<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:.25in;mso-add-space:auto;text-indent:-.25in;mso-list:l2 level1 lfo7;text-autospace:ideograph-other">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">Receive and unload all incoming packages either manually or with a pallet jack; inspect packages to ensuring items have not been damaged in transit; verify
all packing slips to purchase orders to ensure all items have been received prior to delivering internally; stock shelves with newly received products and rotate inventory.<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:.25in;mso-add-space:auto;text-indent:-.25in;mso-list:l2 level1 lfo7;text-autospace:ideograph-other">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">Process customer literature requests and follow up on customer response surveys.<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpLast" style="margin-left:.25in;mso-add-space:auto;text-indent:-.25in;mso-list:l2 level1 lfo7;text-autospace:ideograph-other">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">Perform other duties as assigned and directed.<b><o:p></o:p></b></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">REQUIREMENTS:<o:p></o:p></span></b></p>
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<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">A technical theatre or production background with a working knowledge of lighting basics is required.<b><o:p></o:p></b></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:.25in;mso-add-space:auto;text-indent:-.25in;mso-list:l4 level1 lfo9;text-autospace:ideograph-other">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">Must have excellent inside sales and customer service experience.<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:.25in;mso-add-space:auto;text-indent:-.25in;mso-list:l4 level1 lfo9;text-autospace:ideograph-other">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Good communication skills (both written and verbal) are a must.</span><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:.25in;mso-add-space:auto;text-indent:-.25in;mso-list:l4 level1 lfo9;text-autospace:ideograph-other">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Must have good PC based computer skills (Microsoft Office). Previous experience with Sage 100 ERP and Sage CRM are a plus.</span><span style="font-size:11.0pt">
</span><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:.25in;mso-add-space:auto;text-indent:-.25in;mso-list:l4 level1 lfo9;text-autospace:ideograph-other">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">Must be highly organized and efficient with good attention to details.<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:.25in;mso-add-space:auto;text-indent:-.25in;mso-list:l4 level1 lfo9;text-autospace:ideograph-other">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">Requires physical activity, frequent standing and walking throughout the day.<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:.25in;mso-add-space:auto;text-indent:-.25in;mso-list:l4 level1 lfo9;text-autospace:ideograph-other">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">Must be able to lift and move 50 pounds on a frequent basis.<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpLast" style="margin-left:.25in;mso-add-space:auto;text-indent:-.25in;mso-list:l4 level1 lfo9;text-autospace:ideograph-other">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">Previous shipping and receiving experience is preferred.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Vincent Lighting Systems is an Equal Opportunity Employer and a Drug-Free Workplace. No phone calls please.<o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoListParagraph" style="margin-left:0in"><b><span style="font-family:"Arial",sans-serif;color:black">To apply send resume and cover letter to :
</span></b><span style="font-family:"Arial",sans-serif;color:black">Walt Weber, Vincent Lighting Systems, 1420 Jamike Ave Ste 1, Erlanger, KY 41018, Fax 859-525-2050 or email us at
</span><a href="mailto:jobopp@vls.com"><span style="font-family:"Arial",sans-serif">jobopp@vls.com</span></a><span style="font-family:"Arial",sans-serif;color:black">.<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif"> <o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Nanette Sigel<o:p></o:p></span></b></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif">Marketing and Accounting Assistant<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif">nsigel@vls.com<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif">6161 Cochran Rd Suite D | Solon, OH 44139<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif">P: (216) 475-7600x200 | T: (800) 922-5356 | F: (216) 475-6376<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif"><br>
Shop Online at VLS.com<o:p></o:p></span></p>
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