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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:24.0pt;font-family:"Calibri Light",sans-serif;color:#C00000">Beck Center for the Arts is hiring an Assistant Customer Service Manager<o:p></o:p></span></b></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:14.0pt;font-family:"Calibri Light",sans-serif">This person will be FT Salary, Non-Exempt, and the schedule varies, including required evenings and weekends<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Calibri Light",sans-serif;color:#C00000"><a href="beckcenter.org">Beck Center for the Arts</a></span></b><span style="font-family:"Calibri Light",sans-serif;color:#C00000">
</span><span style="font-family:"Calibri Light",sans-serif">seeks a dynamic, outgoing, emotionally intelligent individual provide world class customer service to Beck Center’s visitors, staff and volunteers.<span style="color:#041B30"><o:p></o:p></span></span></p>
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<p class="MsoBodyText"><b><span style="font-size:11.0pt;font-family:"Calibri Light",sans-serif">The Assistant Customer Service Manager</span></b><span style="font-size:11.0pt;font-family:"Calibri Light",sans-serif"> supports the Customer Services Manager in
overseeing all aspects of the customer service operation. Broad duties include registration, ticket sales, reception, facilities scheduling, rentals and front of house management. The Assistant Customer Services Manager supports the Customer Services Manager
in leading the Customer Service Associates and front of house team to provide a universally welcoming, courteous, inclusive, and accessible environment at Beck Center for all visitors, staff and volunteers.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri Light",sans-serif">The ideal candidate will be a highly organized, creative, detail-oriented and energetic person with a high level of emotional intelligence. We are looking for an excellent problem solver
who is empathetic, inclusive, and has a strong passion for Beck Center’s mission. A two-year business degree or equivalent work experience is preferred, as well as strong written and verbal communication skills, tact and diplomacy. Excellent time management
skills are a must.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri Light",sans-serif">We are an equal opportunity employer. We offer a fun and flexible working environment with a unique arts and education mission. Full-time, competitive pay and institutional perks<span style="background:yellow;mso-highlight:yellow">.
To apply in confidence, please send your resume and salary expectations to Larry Goodpaster (</span></span><span style="background:yellow;mso-highlight:yellow"><a href="mailto:lgoodpaster@beckcenter.org"><span style="font-family:"Calibri Light",sans-serif">lgoodpaster@beckcenter.org</span></a></span><span style="font-family:"Calibri Light",sans-serif;background:yellow;mso-highlight:yellow">).</span><span style="font-family:"Calibri Light",sans-serif">
No phone calls please.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri Light",sans-serif">Learn more about us at
</span><a href="http://www.beckcenter.org"><span style="font-family:"Calibri Light",sans-serif">www.beckcenter.org</span></a><span style="font-family:"Calibri Light",sans-serif"> -
<b><span style="color:#C00000">Beck Center for the Arts</span></b><span style="color:#C00000">
</span>is one of Northeast Ohio’s largest cultural and performing arts organizations. Each year, we provide professional theater performances and high-quality arts education for over 60,000 patrons and students throughout a five-county region. We are more
than a non-profit organization that combines professional theater with arts education. We create art experiences. Beck Center for the Arts is committed to creating an arts experience that is as individual as the people we serve with eclectic performances to
suit many tastes, education opportunities for all ages and abilities, community outreach and free exhibitions.
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