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--></style></head><body lang=EN-US link="#0563C1" vlink="#954F72" style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal>For Immediate Release:<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Cassidy Theatre in Parma Heights seeks a part-time Box Office Associate to join our box office staff. This part-time position is 15-20 hours/week. The shift is primarily daytime between the hours of 9:30am and 3:30pm. Some evenings and or weekends may be required as needed. The Job Description is as follows:<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b>Title: Box Office Administrator<o:p></o:p></b></p><p class=MsoNormal><b>Classification: Part Time<o:p></o:p></b></p><p class=MsoNormal><b>Reports to: Board of Directors and Their Designees<o:p></o:p></b></p><p class=MsoNormal><b>Salary: $13-15/hr<o:p></o:p></b></p><p class=MsoNormal><b><o:p> </o:p></b></p><p class=MsoNormal>The Box Office Administrator is one of the many faces of the Cassidy Theatre and is the primary point of contact for customer inquiries, sales, marketing, fundraising and youth theater activities. The Box Office Administrator works in conjunction with the Cassidy Theatre Board of Directors to execute the overall strategy and vision for the organization – “To enrich the multicultural life of the Greater Cleveland community by providing a diverse theater arts program that entertains, informs and educates.”<o:p></o:p></p><p class=MsoNormal><b><o:p> </o:p></b></p><table class=MsoTableGrid border=1 cellspacing=0 cellpadding=0 style='border-collapse:collapse;border:none'><tr><td width=162 valign=top style='width:121.25pt;border:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt'><p class=MsoNormal><b>Position Summary<o:p></o:p></b></p></td><td width=558 valign=top style='width:418.25pt;border:solid windowtext 1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt'><p class=MsoNormal>The Box Office Administrator performs a variety of functions in support of the mainstage and youth theater programs. They are a member of a customer facing team who provides a welcoming and exceptional customer experience on behalf of the organization. Responsibilities include:<o:p></o:p></p><ul style='margin-top:0in' type=disc><li class=MsoListParagraphCxSpFirst style='margin-bottom:0in;margin-left:0in;mso-add-space:auto;line-height:normal;mso-list:l0 level1 lfo1'>Process season subscription requests<o:p></o:p></li><li class=MsoListParagraphCxSpMiddle style='margin-bottom:0in;margin-left:0in;mso-add-space:auto;line-height:normal;mso-list:l0 level1 lfo1'>Process in-person ticket requests<o:p></o:p></li><li class=MsoListParagraphCxSpMiddle style='margin-bottom:0in;margin-left:0in;mso-add-space:auto;line-height:normal;mso-list:l0 level1 lfo1'>Process telephone ticket requests<o:p></o:p></li><li class=MsoListParagraphCxSpMiddle style='margin-bottom:0in;margin-left:0in;mso-add-space:auto;line-height:normal;mso-list:l0 level1 lfo1'>Process donations and capture donor information for reporting purposes<o:p></o:p></li><li class=MsoListParagraphCxSpMiddle style='margin-bottom:0in;margin-left:0in;mso-add-space:auto;line-height:normal;mso-list:l0 level1 lfo1'>Perform Daily balancing of cash, check and credit card sales. Prepare reports as needed. <o:p></o:p></li><li class=MsoListParagraphCxSpMiddle style='margin-bottom:0in;margin-left:0in;mso-add-space:auto;line-height:normal;mso-list:l0 level1 lfo1'>Answer patron questions regarding season, shows, or youth theater programs<o:p></o:p></li><li class=MsoListParagraphCxSpMiddle style='margin-bottom:0in;margin-left:0in;mso-add-space:auto;line-height:normal;mso-list:l0 level1 lfo1'>Process patron requests for information<o:p></o:p></li><li class=MsoListParagraphCxSpMiddle style='margin-bottom:0in;margin-left:0in;mso-add-space:auto;line-height:normal;mso-list:l0 level1 lfo1'>Process Youth Theater enrollment applications & payments<o:p></o:p></li><li class=MsoListParagraphCxSpMiddle style='margin-bottom:0in;margin-left:0in;mso-add-space:auto;line-height:normal;mso-list:l0 level1 lfo1'>Ensure ticketing system records are accurate and maintained<o:p></o:p></li><li class=MsoListParagraphCxSpMiddle style='margin-bottom:0in;margin-left:0in;mso-add-space:auto;line-height:normal;mso-list:l0 level1 lfo1'>Configure ticketing system as needed to support shows, special events, sales, discount codes, etc..<o:p></o:p></li><li class=MsoListParagraphCxSpMiddle style='margin-bottom:0in;margin-left:0in;mso-add-space:auto;line-height:normal;mso-list:l0 level1 lfo1'>Maintain electronic and physical records as required.<o:p></o:p></li><li class=MsoListParagraphCxSpMiddle style='margin-bottom:0in;margin-left:0in;mso-add-space:auto;line-height:normal;mso-list:l0 level1 lfo1'>Participate in marketing related activities as needed (i.e. Program Ad Sales)<o:p></o:p></li><li class=MsoListParagraphCxSpMiddle style='margin-bottom:0in;margin-left:0in;mso-add-space:auto;line-height:normal;mso-list:l0 level1 lfo1'>Provide administrative support to production and youth theater staff<o:p></o:p></li><li class=MsoListParagraphCxSpMiddle style='margin-bottom:0in;margin-left:0in;mso-add-space:auto;line-height:normal;mso-list:l0 level1 lfo1'>Inventory and maintain office supply stock<o:p></o:p></li><li class=MsoListParagraphCxSpLast style='margin-bottom:0in;margin-left:0in;mso-add-space:auto;line-height:normal;mso-list:l0 level1 lfo1'>Special projects as assigned<o:p></o:p></li></ul></td></tr></table><p class=MsoNormal><b><span style='color:white'> </span></b><b><span style='font-size:12.0pt'><o:p></o:p></span></b></p><table class=MsoTableGrid border=1 cellspacing=0 cellpadding=0 style='border-collapse:collapse;border:none'><tr><td width=162 valign=top style='width:121.25pt;border:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt'><p class=MsoNormal><b>Qualifications<o:p></o:p></b></p></td><td width=558 valign=top style='width:418.25pt;border:solid windowtext 1.0pt;border-left:none;padding:0in 5.4pt 0in 5.4pt'><p class=MsoNormal><b>Education:</b> A High School diploma or equivalent is required. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b>Experience:</b> No direct experience required, however experience in positions that require daily contact with customers and responsibility for cash management is preferred.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b>Skills:</b> Strong verbal and written communications skills, interpersonal skills – particularly dealing with the public are required. Basic computer literacy including creating documents, spreadsheets, email and navigating the internet is also required. <o:p></o:p></p></td></tr></table><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Interested parties can submit a resume and letter of interest via email to board president, Mike Caraffi at <a href="mailto:mcaraffi@cassidytheatre.com">mcaraffi@cassidytheatre.com</a>. Cassidy Theatre Inc, is a registered 501(c)3 organization and Equal Opportunity Employer. <o:p></o:p></p></div></body></html>