Playhouse Square is seeking enthusiastic arts lovers to fill Part-Time Ticketing Concierge positions! See below for job description and how to apply.
Part-Time Ticketing Concierge
Responsibilities:
- Answer inbound calls and patron emails, and return related voicemails for the Individual Ticket Sales and Service Line.
- Execute the expectations of Playhouse Square sales and service code of exemplary service and action.
- Remain up-to-date with all Playhouse Square District businesses, events, performances and procedures to aid in creating an evening package.
- Efficiently respond to ticket buyer inquiries, ADA requests, and be a solution source for patrons via phone and email.
- Accurately input and maintain patron data and sales documentation. Maintain any sales logs or communication as requested by management.
- Consistently meet or exceed sales and donation goals as established by management.
- Assist in other departments and other tasks as needed.
Qualifications:
- Outgoing, people oriented person, with outstanding interpersonal skills.
- Prior customer service and direct/phone sales experience, familiarity with the performing arts preferred.
- Self-motivated with strong organizational skills.
- Displays creativity and personal accountability in the workplace.
- Excellent verbal and written communication skills.
- Knowledge of current PC hardware and software.
To apply, visit:
www.playhousesquare.org/employment