Playhouse Square is seeking enthusiastic arts lovers to fill Part-Time Ticketing Concierge positions! See below for job description and how to apply.

Part-Time Ticketing Concierge

Responsibilities:

• Answer inbound calls and patron emails, and return related voicemails for the Individual Ticket Sales and Service Line.
• Execute the expectations of Playhouse Square sales and service code of exemplary service and action.
• Remain up-to-date with all Playhouse Square District businesses, events, performances and procedures to aid in creating an evening package.
• Efficiently respond to ticket buyer inquiries, ADA requests, and be a solution source for patrons via phone and email.
• Accurately input and maintain patron data and sales documentation. Maintain any sales logs or communication as requested by management.
• Consistently meet or exceed sales and donation goals as established by management.
• Assist in other departments and other tasks as needed.

Qualifications:

• Outgoing, people oriented person, with outstanding interpersonal skills.
• Prior customer service and direct/phone sales experience, familiarity with the performing arts preferred.
• Self-motivated with strong organizational skills.
• Displays creativity and personal accountability in the workplace.
• Excellent verbal and written communication skills.
• Knowledge of current PC hardware and software.

To apply, visit: www.playhousesquare.org/employment