It is not unusual that some of your Neohiopal mail ends up in your spam folder.  

Be sure to move it to your Inbox BEFORE viewing it and/or deleting it. 

If you access it directly from your spam folder, then you are training your email service that it is indeed spam. With that "training" you will continue to get Neohiopal posts that go directly to spam instead of your inbox.

Also, If you no longer want to be a subscriber to Neohiopal and the Neohiopal mail ends up in your spam folder, you should also take the same steps as above, but also, please unsubscribe! Instructions on how to unsubscribe are on the FAQ page at this link.