Cleveland Public Theatre (CPT) is hiring a Director of Patron Services/Box Office Manager. This role will function as a department head, will be a core part of the CPT staff and will make a meaningful contribution to life at CPT and its success. CPT is looking for an upbeat, charming, helpful person to engage with patrons by phone and in person and get them excited about their CPT experience. This role is responsible for managing and recording box office transactions including online ticketing, and production and season ticket reporting. The role will manage the CPT ticketing and CRM database. This role manages box office staff, house managers, bartenders and other front of house staff. This role will also engage with donors around benefit event ticketing. This role coordinates food & beverage for receptions and small parties. This position must frequently exercise independent judgment, initiative and the ability to constantly re-prioritize competing responsibilities. Previous Box Office experience is required. Candidates fluent in Spanish are especially desirable. This employee will report to the General Manager. Like all staff members, the role will actively contribute to the working environment and culture at CPT and the success of the organization. The successful candidate will be collaborative, eager to learn and dedicated to working in theatre. CPT has a demanding working environment with long, intense hours, but we have fun and love what we do. We value hard work, kindness, generosity, passion and grace-under-pressure. CPT serves a diverse audience and works to make its staff diverse as well. Work week is 40+ hours, with regular evenings and weekends required October through June. Pay ranges from $30,000 to $34,000 depending on experience and includes health benefits. CPT seeks to fill the position by July 10, 2017. Please see the job posting on CPT's website<http://www.cptonline.org/news/uncategorized/cpt-is-hiring-a-director-of-patron-servicesbox-office-manager/> for more information. Interested candidates should send a two-page cover letter, resume and references to the attention of Matt Segall, Business Manager at careers@cptonline.org<mailto:careers@cptonline.org> by June 21, 2017. No phone calls, please. Cleveland Public Theatre's (CPT) mission is to raise consciousness and nurture compassion through ground-breaking performances and life-changing education programs. CPT implements this mission through its annual theatrical season, featuring between 8-10 adventurous professional productions, a robust series of play development programs that support writers and devisers at multiple points in the creative process and a bold educational program that engages disadvantaged youth and adults in creating their own plays and sharing them with the community. CPT is a nationally recognized center for contemporary performance and new plays with an annual budget of $2 million and a full-time staff of twenty-one.