Cuyahoga Community College is seeking 2 Part time Audio-Visual and Event Support Technicians. (Morning and Evening Shifts available) Hourly rate $18.30 per hour For More information and to apply: https://tri-c.csod.com/ats/careersite/JobDetails.aspx?id=458 Learning Commons Support Technician Location: Eastern Campus SUMMARYProvide a high level support services on technical, audio‐visual, and library to students, faculty, staff and community patrons. DUTIES AND RESPONSIBILITIES * Assists with college‐wide user logon support and print management. * Acts as the initial point of contact in the response and troubleshooting for hardware and software problems. * Responds to faculty and staff needs for operational issues and provides assistance with operating equipment. * Provides technical expertise for special events: planning, set up, troubleshooting, and teardown. * Performs campus repairs, preventative maintenance and functionality testing of ATCs, computer labs, and all classroom equipment. * Provides training workshops to students, faculty and staff on the varying technologies at the site. * Provides reimaging and testing of the academic image for classrooms, labs, libraries and assessment centers. * Participates in the efficient and accurate operation of the Learning Commons * Distributes and delivers audio‐visual equipment and materials * Maintains accurate and complete records of the Learning Commons * Anticipates and meets all customer needs accurately, professionally, and with a commitment to customer satisfaction. Monitors patrons and provides routine information and directs ccallers/visitors to appropriate personnel and/or departments for assistance. * Performs other related duties within the job grade and job classification as assigned.REQUIRED QUALIFICATIONS * Associate's degree * Minimum of two years of customer service experience and desktop and media support experience * Intermediate keyboarding, grammar, math, Microsoft Excel, Microsoft Word and Power Point skills * Excellent written, verbal, and interpersonal communication skills * Demonstrated record of interacting professionally with internal and external customers in person, on‐line and over the telephone * High degree of accuracy and attention to detail * Demonstrated ability to handle multiple tasks/responsibilities and respectively prioritize work * Sensitivity to respond appropriately to the needs of a diverse population Thanks, Cory Molner