[NEohioPAL] Cleveland Public Theatre is hiring a Box Office Assistant

[Amy Bistok]

CPT is hiring immediately-training  for Box Office Assistant position starts in early September.

Job Description:

The Box Office Assistant is responsible for maximizing revenue from the sale of tickets and for providing general reception duties. The Box Office Assistant reports to the Box Office Manager. Employee assists with the management of an efficient box office operation. Internal and external contacts are many and varied. Employee must frequently exercise independent judgment and initiative. This job is about 20 - 26 hours a week including evenings and weekends. The pay starts at $8.50/hr.

Overall Responsibilities:

Provide the Best Possible Patron Experience
-Communicate general organizational information, production details and neighborhood destinations of interest to patrons
-Sell tickets via phone and in person for productions at Cleveland Public Theatre
-Attend productions early in the run to effectively promote plays to audiences
-Follow CPT's customer care policy and maintain high standards of customer care


Manage Box Office / Money Transactions
-Follow correct cash out procedures and reconciling takings
-Generate box office reports
-Perform reception duties for the building as needed


Maximize Ticket Sales
-Collect Audience data from ticket sales for marketing purposes
-Participate in marketing initiatives and promotions


Qualifications:

The ideal candidate will be able to demonstrate the following skills, experience and qualities:

-Enjoys speaking with people from all different backgrounds
-Excellent communication skills
-Honest and reliable
-Able to self manage
-A genuine interest in the arts
-Available to work evening and weekend shifts
-Previous experience with database or customer service programs
-Experience with ticketing software a plus
-Able to work efficiently in a fast paced environment
-Cash handling and reconciling experience
-Ability to remain calm while working under pressure

Interested candidates should send a resume and a letter of interest to Rebecca Cole, CPT Box Office Manager at rcole at cptonline.org<mailto:rcole at cptonline.org> or via mail to 6415 Detroit Ave., Cleveland, OH, 44102. No phone calls, please.




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