[NEohioPAL] a few subscribers marking Neohiopal mail as spam are causing service to be blocked: DETAILS HERE...

[Fred Sternfeld]

*Hi Everybody,*
*
*
*Just a reminder to NEVER mark Neohiopal messages as spam. Historically,
this has been one of the causes of certain email services (roadrunner, aol,
others) setting up blocks to not allow Neohiopal mail through and it is
time consuming and difficult to get those blocks removed.  Perhaps the spam
button was hit by accident and you were just trying to delete, or perhaps
because of the large volume of mail certain people have perceived that
Neohiopal was spamming them. But this is never the cast, since all people
receiving the Neohiopal mail VOLUNTARILY subscribed. If at any time a
subscriber wants to unsubscribe you can do that yourself by following these
instructions <http://www.fredsternfeld.com/faqs.htm#howtochange>, or if you
have difficult let me or Noah Budin know and we will help remove you from
the subscriber list.*
*
*
*For the most part (see message below from Conrad Yoder, our "mailman
software" administrator) the AOL problem has been solved, but it did occur
again for some AOL subscribers last week due to people marking email as
spam.*
*
*
*Let me know if you have any questions.*
*
*
*Warm Regards,*
*Fred Sternfeld*

---------- Forwarded message ----------
From: Conrad G T Yoder <conrad at yoders.org>
Date: Wed, May 16, 2012 at 9:59 AM
Subject: AOL blocking update
To: Fred Sternfeld <fsternfeld at gmail.com>


Fred,

An update for you on AOL blocking:  Not sure if you noticed last week, but
about 60 AOL emails got disabled again due to AOL blocking reception of
NEOhioPAL emails.  I talked to my server admins and AOL admins about this
incident.  My server admins are getting email sent out on the "good"
server, and AOL's filters are in place to allow them through.  However, the
front-line blocking got enabled again because AOL users were marking valid
email as spam (AOL admin admitted this).  Although they can't tell if it
was NEOhioPAL users or another list - it's only logged by sending email
server.

I re-enabled all the disabled AOL emails, and things should be functioning
normally now.  It might be a good to send a reminder to the AOL
subscribers, if not the whole list, about the importance of not marking
NEOhioPAL emails as spam with their ISP.

-Conrad




-- 
Fred Sternfeld
http://www.fredsternfeld.com
216-360-0718-home
216-496-6087-cell
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