[NEohioPAL] DOBAMA Theatre seeks Front of House Assistant Positions

Julie Friedman jfriedman at dobama.org
Fri Nov 15 12:54:46 PST 2013


Dobama Theatre seeks Front of House Staff (Hourly): 



Box Office Assistant and House Management Assistant



Dobama Theatre, established in 1959, is a professional theatre in Cleveland
Heights, OH whose mission is to produce Cleveland, regional, and world
premieres of the best contemporary plays by established and emerging
playwrights in professional productions of the highest quality.

 

Position: Box Office Assistant (Hourly)

Job Description:

The Box Office Assistant should be knowledgeable about all aspects of the
ticketing management system and for provide a positive patron experience
when placing ticket orders and/or answering ticketing questions.  


Job Responsibilities include:



*         Able to provide accurate information about Dobama Theatre
productions.

*         Able to conduct ticket sales by phone and in-person.

*         Follow correct end-of-show procedures, balance drawer and complete
daily sales report.

 

Qualifications: Candidates for Box Office Assistant should display the
following:

 

*         Good verbal and telephone skills and a positive attitude.

*         Familiarity with computers and computer systems.

*         Previous retail or customer service experience.

*         Interest in the arts and theatre.

*         Ability to work quickly and accurately in what is sometimes a
hectic environment.

*         Available to work Thursdays and Fridays from 6pm-8:30 pm,
Saturdays from Noon-8:30 pm and Sundays Noon-3 pm.



Pay scale for the Box Office Assistant position will be $20/shift. 

 

 

Position: House Management Assistant (Hourly)

Job Description:
The House Management Assistant should be provide a positive patron
experience while representing Dobama Theatre and managing the lobby and
theatre patron traffic pre-performance, during intermission, and
post-performance. 


Job Responsibilities at each performance include:

 

*	Preparing lobby and house management areas prior to usher arrival. 
*	Briefing ushers about the show and their assignments.
*	Communicating with Stage Manager and Box Office Manager regarding
opening house, pre-show and top of house responsibilities.
*	Reconciling patron count with Box Office Manager.
*	Completing and distributing House Manager Report nightly.
*	Cleaning up theatre and House Manager areas.

 

Qualifications: Candidates for House Management Assistant should display the
following: 

 

*	A love for the theatre and the theatre environment.  
*	They must be focused, organized, safety conscious, and friendly.
*	Have excellent communication skills and a positive attitude.
*	Training in CPR and first aid is desirable but not mandatory.
*	Available to work Thursday-Saturdays from 5:30pm-10:30pm, Sundays
from 12:30pm-5pm, with occasional Sundays from 5:30pm-10:30pm.

 

Pay scale for the House Management Assistant position will be $35/shift.



To Apply:



To apply for these positions, please send the following via email to
dobama at dobama.org

-       Cover letter

-       Resume

-       Two (2) professional references

 

No phone calls please.

 

Dobama Theatre is a registered 501(c)(3) not for profit organization and an
equal opportunity employer.
www.dobama.org

 

 

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