[NEohioPAL] Employment Opportunities at Playhouse Square!

Antoinette Kula Antoinette.Kula at playhousesquare.org
Tue Jan 9 10:57:55 PST 2018


Playhouse Square is seeking enthusiastic arts lovers to fill Part-Time Ticketing Concierge positions! See below for Job Description and how to apply!

Part-Time Ticketing Concierge

Responsibilities:

  *   Answer inbound calls and patron emails, and return related voicemails for the Individual Ticket Sales and Service Line.
  *   Execute the expectations of Playhouse Square sales and service code of exemplary service and action.
  *   Remain up-to-date with all Playhouse Square District businesses, events, performances and procedures to aid in creating an evening package.
  *   Efficiently respond to ticket buyer inquiries, ADA requests, and be a solution source for patrons via phone and email.
  *   Accurately input and maintain patron data and sales documentation. Maintain any sales logs or communication as requested by management.
  *   Consistently meet or exceed sales and donation goals as established by management.
  *   Assist in other departments and other tasks as needed.

Qualifications:

  *   Outgoing, people oriented person, with outstanding interpersonal skills.
  *   Prior customer service and direct/phone sales experience, familiarity with the performing arts preferred.
  *   Self-motivated with strong organizational skills.
  *   Displays creativity and personal accountability in the workplace.
  *   Excellent verbal and written communication skills.
  *   Knowledge of current PC hardware and software.

To apply, visit: www.playhousesquare.org/employment<http://www.playhousesquare.org/employment>



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