Beck Center for the Arts is hiring an Assistant Customer Service Manager This person will be FT Salary, Non-Exempt, and the schedule varies, including required evenings and weekends Beck Center for the Arts<beckcenter.org> seeks a dynamic, outgoing, emotionally intelligent individual provide world class customer service to Beck Center's visitors, staff and volunteers. The Assistant Customer Service Manager supports the Customer Services Manager in overseeing all aspects of the customer service operation. Broad duties include registration, ticket sales, reception, facilities scheduling, rentals and front of house management. The Assistant Customer Services Manager supports the Customer Services Manager in leading the Customer Service Associates and front of house team to provide a universally welcoming, courteous, inclusive, and accessible environment at Beck Center for all visitors, staff and volunteers. The ideal candidate will be a highly organized, creative, detail-oriented and energetic person with a high level of emotional intelligence. We are looking for an excellent problem solver who is empathetic, inclusive, and has a strong passion for Beck Center's mission. A two-year business degree or equivalent work experience is preferred, as well as strong written and verbal communication skills, tact and diplomacy. Excellent time management skills are a must. We are an equal opportunity employer. We offer a fun and flexible working environment with a unique arts and education mission. Full-time, competitive pay and institutional perks. To apply in confidence, please send your resume and salary expectations to Larry Goodpaster (lgoodpaster@beckcenter.org<mailto:lgoodpaster@beckcenter.org>). No phone calls please. Learn more about us at www.beckcenter.org<http://www.beckcenter.org> - Beck Center for the Arts is one of Northeast Ohio's largest cultural and performing arts organizations. Each year, we provide professional theater performances and high-quality arts education for over 60,000 patrons and students throughout a five-county region. We are more than a non-profit organization that combines professional theater with arts education. We create art experiences. Beck Center for the Arts is committed to creating an arts experience that is as individual as the people we serve with eclectic performances to suit many tastes, education opportunities for all ages and abilities, community outreach and free exhibitions.