Front Office Personnel Wanted� � � � � � � � � � � � �Cleveland City Dance is seeking front office personnel � � � � � � � � � � � � � � �����Employment would begin in June 2017. Interested applicants should have an engaging personality and offer excellent customer service. Dance knowledge and experience is a plus. Job description ���������� Respond to inquiries and messageso�� Answer inbound calls and make outbound callso�� Answer questions any clients may haveo�� Speak with current familieso�� Assist with the registration process��������� Collect monthly tuition payments, costume fees, etco�� This would require a background check Review information for errors & update as needed ��������� Maintain studio appearance��������� Ability to work with a team and take initiative � Experience/Skills: ��������� Customer service experience including handling & resolving customer issues ��������� Computer savvy with a working knowledge of MS Word, or Excel ��������� Ability to work with the team and take initiative including resolving issues� � Full job description is available online. Email your CV or resume to info@clevelandcitydance.com � � � Cleveland City Dance, Home to City Ballet of Cleveland � � � 13108 Shaker Square Cleveland, OH 44120 www.clevelandcitydance.com / 216-295-2222